FAQ
By Richard1 author18 articles
- A whole invoice is not showing as paid?If any appointment is not showing as paid, this is what to do to check whether it has been paid or not
- Provider ..... record is not currently active or in use error?If ACC returns a Provider Id error when invoicing or creating claims
- How do I make a claim active again?
- What should I do with Pending claims?
- How do I add a purchase order number?
- How do I make changes to an invoiced appointment and re-submit an invoice to ACC?
- Patient is missing a claim?
- Adding treatment counts to an existing claim
- How do I add/remove a practitioner, or adjust my subscription plan?
- What should I do with Failed claims
- New Allied Health Contracts from 1st Nov 2021
- How do I add an ACC32 approval for an extension of treatments
- Can I lodge an ACC32 through SubmitKit
- My service codes for appointments are not showing the correct service code
- ACC Price Increases
- How can I refer a friend to SubmitKit?
- Will ACC price increase be automatically added to SubmitKit?ACC price increases
- My practitioner has not received an email for having access to SubmitKit?How to allow your practitioners to have login access