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How do I make a claim active again?
How do I make a claim active again?
R
Written by Richard Clarke
Updated over 8 months ago

To make a claim active again you can:

  1. Edit the claim and tick the Active tick box, then Save.

  2. From Claims page, search for the patient or claim, and tick the red X in the ACTIVE column, this will change it to a tick and the claim will be active.

  3. From the patient's page, in the Claims list section tick the red X in the ACTIVE column, this will change it to a tick and the claim will be active

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