If a practitioner has multiple ACC provider IDs or vendor IDs, when editing the practitioner tick the Practitioner has more than one Provider ID or Vendor ID tick box. This tick box is under the provider ID. After the practitioner has been edited and saved, the provider ID column will have a plus in the practitioner table, and the provider ID that was entered when editing the practitioner will be set as the default.

Click the green plus button

to add an additional provider Id or link to another vendor.

Set the ACC provider ID, and select the Vendor. Then relate provider/vendor combination to either a business or appointment types.

You can relate the provider/vendor combination to a business, if you have multiple business. If you relate the provider/vendor to a business, when an appointment is pulled through from Cliniko, all appointments from the selected business will be attributed to the provider/vendor combination.

Tick the appointments types the the provider/vendor combination relate to. Eg you might have an additional provider ID for providing acupuncture, and some ACC appointment types.

if an appointment doesn't relate to a business or appointment type that was added as an additional provider/vendor combination, then the provider Id and vendor will relate to the default vendor combination. The default provider/vendor is what was added to the practitioner when editing the practitioner.

Appointments related to the default vendor will have the practitioners name on the appointments page, whereas appointments related to a vendor/provider combination will have the practitioner's initials follow by a provider Id.