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Add an Existing Claim

SubmitKit
  • Updated

Adding existing claims

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Existing claims can be added using just a ACC45 claim number. Enter a claim number and make sure that a practitioner and provider type are selected. These will be auto-populated if the form has been opened from the appointments page.

Note: You can enter the ACC45 number or the all digital claim number that a patient sometimes supplies

Click on the Import button as shown above. The date of accident and diagnosis fields will be pulled from ACC and the existing claim checkbox will be checked. If the details are correct click Save.

If a claim is not found, it could be that the claim has not yet been registered with ACC, or the claim number is wrong.

If you know how many treatments a patient has previously had on a claim for the provider type selected, you can enter the number of treatments in the 'OTHER' column. Also if you know the date, or can approximate the date of the first treatment, this can be entered into the 'FIRST TX' column. Entering in these details helps determine when a claim expires; this information is not sent to, or used by ACC, but is for your own reference.

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Expiry date

When importing existing claims, expiry date will be set to 12 months after the date of injury and the estimated tick box will be ticked. Estimated expiry dates will be highlighted yellow wherever they appear. If this is the first time the patient is seeing this provider type, you can set the first treatment date, or double click the first treatment date if today is their first treatment date - this will set the expiry date and un-tick 'Estimated Expiry'.

Import previously used claims

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If you or another ACC billing system you have used has been placing claim numbers in the appointment 'Note' field or patient 'Invoice extra information' field, these claims can be pulled through to SubmitKit to be used. The 'search' button will find any claim numbers entered into the aforementioned fields.

Cliniko example of claim number in 'Note' field

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If there are any claims stored in the 'note' field they will be displayed in a table, which contains:

  • the claim number
  • the provider type of the practitioner who treated the patient
  • how many treatments that provider type gave for the claim
  • the date of the first treatment
  • the date of the last treatment
Click on the Import button to pull through the details of the claim from ACC. The first treatment date and how many treatments have been given will be set for the claim, but these may need to be adjusted if the patient has been treated for the claim at other clinics. If the patient has seen more than one provider, click on the provider type that is the same as the one creating the claim. If the patient has not seen the provider type that is creating the claim, it is fine to import the claim number that is showing a different provider type.

 

After importing, save the claim.

Bulk import claims: Contact us and let us know how you have previously been invoicing ACC if you wish to import a list of claims. We have a number of solultion to get you started with your existing claims

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