Account

Last updated: July 18th, 2018

Head to Account

Current plan

Plans are based on the number of practitioners you wish to include in SubmitKit. Practitioners that are imported but not included will not be counted towards your practitioner count.

Current plan is shown as the number of practitioners allowed. Eg. on the 3 to 5 practitioners, you can have up to 5 practitioners included.

Practitioners shows how many practitioners you have included and the limit allowed for your plan.

Changing plans

Downgrading:

Note you can not down-grade your plan below the amount of practitioners you have included. You would need to exclude them first from the 'practitioner' page.

To change your plan, click the 'select' button under the 'Select plan' section.

You can freely change plans during your trial period without it affecting your trial period.

New charges:

If you upgrade, you will be charged for the rest of the month at the upgraded plan level immediately. If you downgrade, we’ll proportionally credit the rest of your month for use on your next payment!

Adding a credit card

To add or update a credit card, click 'Add Credit Card', enter your card number, expiration date, and CVC code:

You can also update your billing details, or your card's expiry date using the 'Update Billing Info/Expiry' button.

Update password or account name

Account name and password can be updated from this section.